Switching on orderbird MINI is not possible

A new day: You enter your store, switch on your orderbird MINI - but it doesn't react and the screen stays dark? Stay calm, take a deep breath and check the following tips one after the other... Is the cable defective? If the MINI won't boot up, it's more often due to a defective charging cable than the device itself. Connect the charging cable with...

Accessories for your orderbird MINI

Time for a level up for your orderbird MINI? Then take a look at what we have to offer and what helps you most in your daily work! Cash drawer You can use any manual cash drawer that does not need a connection to a printer or similar to function. Compactness sometimes comes with limitations so your orderbird MINI does not have a separate connection ...

Replacement of your orderbird MINI

Your orderbird MINI does no longer play along and a replacement of your favorite is inevitable? Even it's not nice, it's at least no problem (within the warranty). Find out now what is important for exchanging and putting into action a brand new orderbird MINI: The exchange If nothing helps, we will initiate an exchange of your orderbird MINI. You r...

How to change the receipt roll

This is how you insert a new receipt roll in the orderbird MINI: Turn your orderbird MINI to the back. Pull the small silver flap to open the receipt roll compartment.  Take out the empty cardboard roll and put in a new one. The paper must run over the roll as shown in the picture in the receipt roll compartment. ...

Problems with printing?

You have a problem printing your receipts? Here you will find the possible scenarios and the solution: The receipt is empty Are you using thermal paper? The thermal printer is using means of heat to print, which is only possible on thermal paper. Check if the receipt roll is inserted correctly! Pay attention to the illustration in the receipt roll s...

Recommending orderbird MINI is worthwhile

Are you happy with your MINI and want to share the joy? And earn €100 in the process? Convince other businesses to also get an orderbird MINI. If they use your personalized QR code, you'll both receive a referral bonus! Your referral receives €50 discount on the hardware and you can claim a double bonus of €100. What do I get for a recommendation? F...

The orderbird MINI basics

Switch on Press the power button on the right side of your orderbird MINI and hold it for a few seconds. The device is starting, the display lights up, and the card slot at the bottom glows blue. Switch off Press the power button and hold it for a few seconds. Tap on "Power off" and tap again to confirm. Your device will shut down. Restart Press the...

Security Check

Does your MINI annoy you with a forced reboot every day? If you see a timer of approximately 2 minutes at the same time every day and your MINI then reboots, then you observed a so-called "security check". Change the time for reboot You can easily change the time for the automatic reboot so it does not disturb your workflow. The check happens every ...

No internet connection? Check power saving mode!

If your MINI glares at you menacingly red and refuses to connect to the mobile internet, then you have accidentally activated the energy saving mode. This is how you recognize the energy-saving mode: red bar at the top of the screen a "+" in the battery symbol Performance / functions are restricted, eg the mobile connection via the SIM card is not p...