All about your license
Prices, starting, taking a break and everything else
Übersicht
Starting
Activate your license – Start your day!
To work with orderbird MINI, you need an active license. You can activate it yourself as soon as …
- You have created your account on MY orderbird, and
- You start your first cash register day on the orderbird MINI.
Simply choose your preferred license model from the available options and confirm. The models vary in duration and price—the longer the term, the lower the monthly rate! The license fee will be automatically debited from the bank account you have stored on MY orderbird.
Did you know?
The transaction fees for card payments are billed separately by our partner.
If you registered for card payments with Worldline, you can read here about Worldline reporting: Your transaction overview from Worldline.
If you registered for card payments with Nexi Germany, you can read here about Nexi reporting: Your transaction overview from Nexi.
What license models are available?
You can find the latest models and their prices here: https://www.orderbird.com/en/pricing
Each license will be debited at the beginning of the service period from the bank account that you have saved in your MY orderbird account. If you buy an annual or 5-year license, please make sure that your account is sufficiently funded for the higher amount.
Automatic license renewal
No matter which model you use, your license will be renewed automatically after expiration (if not cancelled in writing).
What is included in the license?
Your license for orderbird MINI includes the following:
- Use intuitive software that always complies with the latest requirements, e.g. KassenSichV.
- Be free of worries whether your cash register complies with the current legal situation, due to a constant further development of the software.
- Be online anywhere in Germany via the mobile network of the integrated SIM card (up to 750 MB per month).
- Free activation of the technical security system, the certified online TSS.
- Retrieve your business figures and tax consultancy exports via MY orderbird from any computer.
- Use card payment easily integrated without monthly fees.
- Contact our chat and online support for questions, requests and feedback.
Can I change the license model, e.g. switch from monthly to annual license?
Yes, no problem at all! Just write us via chat in MY orderbird or use the @contact and tell us which model you would like to have and, if applicable, from when. We will change your license at the end of the service period. You will of course receive an email to confirm the change.
Cancellation
Your license can be terminated at the end of their runtime. The runtime is individual for each license. You can find the exact service period on your latest invoice from orderbird which you can download at any time in MY orderbird: Your orderbird invoices in MY orderbird
We differentiate these two types of termination.
Temporary cancellation: “Pause”
You are running a seasonal business or have to close temporarily? No problem! You can always pause your license at the end of the runtime. You can find the runtime on your current invoice.
Write us via chat in MY orderbird or write an email to supportmini@orderbird.com. For a temporary cancellation, please give us an expected reactivation date for your license. This can of course change at a later date. You will then receive a confirmation via e-mail about the pausing of your license from us.
According to your expected reactivation date, we will prepare your orderbird MINI account so that you can conveniently re-activate your license via your orderbird MINI. When you are ready to start working again, tap on “Open shift” and select your desired license.
Final cancellation
If you have to stop your business, please inform us in writing so that we can terminate your license. Please state the reason for your cancellation! Just write us via the chat in MY orderbird or write an email to supportmini@orderbird.com.
Only written cancellations can be accepted!
Cancellations are only accepted in written form. You are welcome to use the chat, in this case please chat with us from MY orderbird, so that we can make sure that you have access to the boss portal and thus the authorization for license management. If you cancel by e-mail, please write to us from the e-mail address you have provided for your account.